One dashboard. Five personas. Always current.

ArkanPM's dashboard adapts to the logged-in user's role — Admin, Manager, Technician, Resident, or Owner — with KPI cards, a 6-month work order trend, occupancy by building, monthly SLA chart, and 60-second auto-refresh.

Role-adaptive dashboard with KPI cards, 6-month work order trend, occupancy by building, and monthly SLA chart

Interface preview

A single dashboard for everyone is a dashboard nobody actually uses

  • 1Admins see technician-level detail they don't need; technicians see portfolio KPIs they can't act on.
  • 2Residents log in and see enterprise dashboards full of metrics that mean nothing to their daily experience.
  • 3Owners want to see their portfolio performance but get dumped into operational views meant for facilities staff.
  • 4Dashboard data is hours stale because refresh requires a page reload — managers make decisions on yesterday's numbers.
  • 5KPI cards and charts are built for one screen size, making the dashboard unusable on the devices field staff actually carry.
The Solution

Arkan Role-Adaptive Dashboards Capabilities

Five role-specific dashboard views

The dashboard adapts automatically to the logged-in user's role. Admins see organization-wide metrics. Managers see operational KPIs. Technicians see their assigned work. Residents see their service requests. Owners see their portfolio performance.

KPI cards for at-a-glance insight

Open work orders, SLA compliance rate, occupancy rate, pending approvals, and overdue inspections — each surfaced as a card with current value, context, and trend indicator.

6-month work order trend

A trend chart comparing open vs. completed work orders over the last six months reveals operational momentum — whether the team is pulling ahead or falling behind.

Occupancy by building with color coding

Color-coded building occupancy visualization highlights underperforming properties instantly. Green above 90%, orange above 70%, red below — thresholds match the occupancy analytics view.

Auto-refresh every 60 seconds

Dashboard data refreshes every 60 seconds automatically — always current, never stale. Managers see the operational picture as it is, not as it was at login.

Why Arkan?

Technical Comparison

See how Arkan outperforms traditional solutions

Feature
Arkan
Traditional
Persona adaptation
Five distinct dashboard views by role
Single dashboard with hidden sections
Refresh behavior
Auto-refresh every 60 seconds
Manual page reload required
Scoping
KPIs scoped by role and building assignment
Global metrics regardless of user context
Color coding
Consistent thresholds across occupancy, SLA, and stock indicators
Ad-hoc color usage with inconsistent meaning
Step-by-Step Process

6-Step Workflow

1

User logs in

ArkanPM identifies the user's role and scopes the dashboard to the appropriate view for their persona.

2

KPI cards hydrate

Role-appropriate KPI cards populate with current metric values, scoped to assigned buildings for scoped roles.

3

Charts render

The 6-month work order trend, occupancy by building, and monthly SLA chart render with data scoped to the user's role and buildings.

4

Quick actions surface

Role-specific quick action buttons appear — create work order for managers, submit request for residents, book facility for residents, schedule inspection for inspectors.

5

Recent activity feed

Live feed of recent work orders with timestamps keeps managers informed without searching — always scoped by role.

6

60-second auto-refresh

Every 60 seconds, the dashboard refreshes KPIs, charts, and activity feed automatically — no user action required.

Key Performance Indicators

Dashboard KPIs

Open work orders

Current count of work orders not yet closed, scoped to the user's role and buildings.

SLA compliance rate

Percentage of work orders meeting SLA targets over the current period.

Occupancy rate

Overall occupancy percentage with drill-down to per-building color-coded bars.

Pending approvals

Count of items awaiting the current user's approval — work orders, purchase requests, inspection reports.

Overdue inspections

Inspections past due date, surfaced by the overdue inspection detector processor.

How It Works

Simple 6-Step Process

1

On login, ArkanPM identifies the user's role and selects the appropriate dashboard view.

2

KPI cards, charts, and activity feeds are scoped by role and, for building-scoped roles, by assigned buildings.

3

The 6-month work order trend chart compares open vs. completed volumes over time.

4

The occupancy by building chart color-codes performance with 90%/70% thresholds.

5

The monthly SLA compliance bar chart tracks adherence over time.

6

Every 60 seconds the dashboard auto-refreshes — no manual reload needed.

Key Benefits

Measurable Impact

Dashboard personas

5 role views

Admin, Manager, Technician, Resident, and Owner — each with purpose-built KPIs and actions.

Refresh cadence

60 seconds

Auto-refresh keeps every KPI and chart current without manual reload.

Trend horizon

6 months

Work order trend chart reveals operational momentum month over month.

Every role logs in to a dashboard that actually matches what they need to do. Our technicians finally stopped asking "where do I see my work?" and our owners stopped getting lost in screens meant for facilities staff.

Operations Experience Lead

Operations Experience Lead

GCC Mixed-Use Operator

Built For

Who Benefits

Tenant Admin

Sees organization-wide metrics, pending approvals, and the full occupancy and SLA picture.

Facility Manager

Operational KPIs across all managed buildings with the 6-month work order trend and monthly SLA chart.

Maintenance Technician

Sees their assigned work orders with SLA countdowns and quick actions to start, pause, or complete.

Resident

Personalized home screen with open requests, upcoming bookings, unread announcements, and active visitor passes.

Owner

Total units owned, occupancy breakdown, aggregated monthly income, and upcoming lease expirations within 90 days.

Works seamlessly with other ArkanPM modules

Role-Adaptive Dashboards integrates with SLA Management, Role-Based & Attribute-Based Access Control, Automated Background Operations and more for a complete property management platform.

Ready to Get Started with Role-Adaptive Dashboards?

See how role-adaptive dashboards can transform your property operations.

Bilingual EN / ARExpert implementationAll 16 modules