The ArkanPM User Guide
Role-by-role walkthroughs of the platform — from first sign-in to advanced integrations. Pick the handbook that fits your job.
This guide is grounded in the live platform and the actual workflows you'll use day-to-day. Start with Getting Started if you're new; otherwise jump straight to the handbook for your role.
Start Here
New to ArkanPM? Begin here.
Role Handbooks
Tailored walkthroughs by role — pick the one that matches your job.
Facility Manager Handbook
Running maintenance, preventive schedules, inspections, vendors, leases, and inventory across a portfolio.
Technician Handbook
Field work on mobile — work orders, checklists, photos, QR scanning, meter readings.
Inspector Handbook
Templates, scheduling, field execution, compliance certificates, and expiry monitoring.
Resident Handbook
Submit maintenance requests, book amenities, manage visitor passes, read announcements.
Owner Handbook
Owner portal — portfolio visibility, ownership records, financial transparency, document access.
Vendor Handbook
External vendors — accepting work orders, tracking performance, managing contracts.
Admin Handbook
Tenant setup, users, custom roles, ABAC scopes, escalation rules, integrations, webhooks, audit.
Reference
Integrations, security, and troubleshooting references for deeper dives.
Integrations Reference
ERP, accounting, BMS, IoT, Arkan Handover — webhook catalog, signature verification, API access.
Security & Audit
Authentication, MFA, RBAC+ABAC, PostgreSQL RLS, audit trail, data retention, incident response.
Troubleshooting & FAQ
Common problems and short fixes across sign-in, work orders, leases, integrations, and more.
Need hands-on help?
If you're evaluating ArkanPM or rolling it out to your team, book a tailored walkthrough.