Aerial view of a commercial office tower portfolio at dusk
For Commercial Operators

Commercial Portfolios Deserve a Platform Built for Them

ArkanPM unifies asset lifecycle, vendor performance, and compliance into a single system so commercial operators can reduce occupancy leakage, minimize building-systems downtime, and hold vendors accountable with data — not gut feel.

All 16 modulesExpert implementationBilingual EN / AR
Portfolio
Unified visibility
Every building in one dashboard
SLA
Timer-driven accountability
Response and resolution tracked
Audit
Full change trail
Every edit, every actor

Is Arkan Right for You?

If any of these apply to you, you're in the right place.

You operate one or more office towers, retail centers, or business parks
Occupancy leakage and vacancy durations are hurting your NOI
Building systems (HVAC, elevators, fire, electrical) need structured preventive maintenance
You juggle multiple vendors and have no single view of their performance
You keep compliance certificates and expiry dates in spreadsheets that nobody watches
Tenant relationships span multiple buildings and you need consistent service quality
Leadership asks for portfolio dashboards and you cobble them together manually
Before & After

The Difference Arkan Makes

Operator scrolling through scattered spreadsheets on a laptop
Before Arkan
Unified portfolio dashboard on a large monitor
With Arkan
Metric
Before Arkan
With Arkan
Portfolio visibility
Scattered spreadsheets and siloed building reports
Unified portfolio dashboard across every property and building
Vendor performance
Opinions and informal feedback at contract renewal
Quantified SLA, quality, timeliness, and overall scores per vendor
Compliance certificates
Paper folders and ad-hoc email reminders for expiries
Certificate registry with automated due-date tracking and alerts
Audit trail
No record of who changed what or when
Full JSON change-diff per entity with actor, timestamp, and IP
Building systems
Reactive repairs and unexpected downtime
Preventive schedules driven by time, meter, or condition triggers
Simple to Start

How It Works

Three simple steps to get started with Arkan

1

Model your portfolio

Register portfolios, properties, buildings, floors, zones, and units. Bulk-import assets and building systems with full manufacturer, warranty, and service-history detail.

2

Configure vendors and SLAs

Onboard vendors, define SLA targets by priority, assign service contracts to buildings, and set compliance certificate expiry rules so nothing lapses unnoticed.

3

Operate with confidence

Dispatch work orders with automated SLA timers, generate preventive maintenance from schedules, and review portfolio dashboards in real time.

Common Challenges

The Reality You're Living

These challenges cost property operators time, money, and peace of mind every day.

Empty retail storefront illustrating vacancy leakage

Occupancy Leakage You Can't See in Time

Vacancy durations quietly stretch from weeks into months. Lease expirations surprise you. Tenant turnover happens without a clear pipeline of replacements or the readiness work that makes units leasable.

Revenue leaks that show up in quarterly NOI reviews, by which time the quarter is already over.
HVAC technician inspecting a rooftop chiller unit

Building Systems Downtime With No Pattern

HVAC, elevators, fire safety, and electrical systems fail on reactive calls. You don't know which asset is chronically failing, which vendor is slow, or whether preventive maintenance was ever actually performed.

Tenant complaints, emergency call-out premiums, and asset lifecycle value that never gets measured.
Manager reviewing a stack of vendor invoices at a desk

Vendor Accountability Without Data

You approve vendor invoices from memory. You renew contracts because switching feels risky. You have no quantified view of SLA compliance, quality, or timeliness across vendors doing similar work in different buildings.

Underperforming vendors remain, and fair vendors never get the recognition (or volume) they deserve.

Compliance Certificates That Quietly Expire

Fire safety, elevator inspections, environmental approvals — all tracked in spreadsheets updated by someone who left two roles ago. When regulators show up, you scramble.

What Changes With Arkan

Results That Matter

Numbers from real projects using Arkan.

Asset Lifecycle Visibility

Every asset from acquisition through disposal is tracked with condition, depreciation, maintenance history, and meter readings — so investment decisions are evidence-based.

Multi-Vendor Performance Scoring

Quantify SLA compliance, quality, timeliness, and overall score per vendor per period. Renew, renegotiate, or replace vendors with confidence.

Compliance Certificate Registry

Central repository for regulatory certificates with issuing authority, expiry tracking, and automated alerts — audit-ready without the last-minute scramble.

SLA-Driven Work Order Dispatch

Response and resolution timers track every work order, pause when work is on hold, and feed real-time breach alerts to managers.

Role-Adaptive Portfolio Dashboards

Executives see NOI and occupancy by building. Managers see open work orders and SLA compliance. Technicians see only their assigned work. Every role sees exactly what it needs.

Key Features

Built for How You Work

Every feature is designed with your specific needs in mind.

Portfolio hierarchy visualized across multiple buildings

Portfolio & Property Management

Model portfolios, properties, buildings, floors, zones, and units with full address, area, and metadata. Track building systems with manufacturer, installation date, and service history.

The organizational backbone. Without clean hierarchy, no dashboard, report, or SLA means anything.

  • Group properties into investment-grade portfolios
  • Floor, zone, and unit-level granularity
  • Amenity catalog wired into bookings
Asset register with condition ratings and meter readings

Asset Lifecycle Management

Hierarchical asset registry with parent-child relationships, condition tracking, depreciation, meter-based triggers, and full maintenance history per asset.

Commercial buildings live and die by their systems. Knowing which asset is degrading before it fails is the core operational advantage.

  • Condition ratings with photo evidence
  • Meter-triggered preventive maintenance
  • Criticality classification drives stocking
Vendor scorecard showing SLA compliance and quality ratings

Vendor Performance & Contracts

Track vendors with quantified performance scores, multi-contact directories, document vaults, and linked service contracts with measurable SLA terms.

Data-backed vendor decisions replace gut-feel renewals — and underperforming vendors have nowhere to hide.

  • SLA, quality, timeliness, and overall scoring
  • Per-work-order vendor ratings
  • Contract expiry monitoring
Compliance certificate registry with expiry timeline

Compliance & Certificate Registry

Track regulatory requirements across fire safety, health, environmental, building code, and accessibility with certificate storage and automated due-date tracking.

Regulators don't accept excuses. A certificate registry you actually maintain keeps the portfolio compliant and insurable.

  • Central certificate vault with expiry alerts
  • Auto-linked inspection schedules
  • Audit-ready document access trail

Work Orders with SLA Timers

Full work order lifecycle with response and resolution SLA tracking, priority-based targets, automatic escalation, and cost breakdowns.

Every unresolved complaint erodes tenant trust. Timed SLAs are how you keep commitments you made on paper.

Success Stories

Results from Companies Like Yours

Commercial REIT unifies eleven buildings on one operating platform

Commercial REIT

Eleven mixed-class commercial buildings

Key Result

Vendor performance, compliance certificates, and preventive maintenance now live in a single auditable system instead of scattered spreadsheets.

Testimonials

What Our Clients Say

Property operators across the Gulf share their experience with ArkanPM.

Operator
"We needed a system where occupancy, vendor performance, and compliance all live in the same place — so we can finally manage the portfolio as a portfolio, not as fifteen buildings pretending to be one."
O
Operations Lead
Commercial Portfolio Operations، GCC Multi-Site Operator
Everything You Need

What's Included

Bilingual EN / AR

Full EN/AR interface with RTL

All 16 Modules

Complete platform access

Gulf Compliance

Built for the region

Frequently Asked Questions

Got Questions? We've Got Answers.

Operations team collaborating around a shared dashboard

Ready to Take Control?

Stop fighting spreadsheets. Stop chasing approvals. Start running your projects with confidence.

Bilingual EN / ARExpert implementationAll 16 modules