Digital Passes. Verified at the Gate.

Resident-generated visitor passes with guest details, visit purpose, expected arrival/departure times, and vehicle plate numbers. Unique pass codes for security verification, with a pending → approved → checked in → checked out lifecycle.

Visitor Management Screenshot

Interface preview

Visitor Management on a Clipboard

  • 1Guards write visitor details on paper logs that nobody ever audits
  • 2Residents call ahead to tell security 'my friend is coming' — or don't, and security improvises
  • 3Contractor arrivals aren't differentiated from guest arrivals — no structure for different visit purposes
  • 4Lost paper logs mean no record of who was on site during an incident
  • 5No easy way to see active visitor passes at a glance or know who has been checked in but not out
The Solution

Arkan Visitor Management Capabilities

Digital Visitor Passes

Create passes with guest details (name, email, phone, company), visit purpose, expected arrival/departure times, and vehicle plate numbers.

Unique Pass Codes

Each pass generates a unique pass code for security verification — no more guessing, no more paper scribbles.

Full Lifecycle

Passes progress through pending → approved → checked in → checked out (or expired/cancelled). Building security can verify, approve, and check visitors in and out.

Active Pass Dashboard

Residents see active visitor passes on their portal dashboard alongside open requests and upcoming bookings; staff see organization-wide activity.

How It Works

Simple 4-Step Process

1

Residents create visitor passes from the portal with guest details, purpose, expected times, and vehicle plates

2

Passes generate a unique code and move into pending status, awaiting approval where required

3

Building security verifies the pass code on arrival and checks the visitor in

4

When the visit ends, security checks the visitor out — the full lifecycle is recorded with timestamps

Key Benefits

Measurable Impact

Unique codes

Unique codes

Every pass carries a unique pass code for security verification at the gate

Full lifecycle

Full lifecycle

Pending → approved → checked in → checked out with full audit trail

Resident-initiated

Resident-initiated

Self-service pass creation from the resident portal — no phone calls to security

Digital passes with unique codes replace a gate-guard clipboard with a verifiable record security, residents, and staff all trust.

Security Operations Lead

GCC Property Operator

Works seamlessly with other ArkanPM modules

Visitor Management integrates with Resident Portal, Facility Booking, Document Management and more for a complete property management platform.

Ready to Get Started with Visitor Management?

See how visitor management can transform your property operations.

Bilingual EN / ARExpert implementationAll 16 modules